Free 2-Day Shipping on All US Orders! Free 2-Day Shipping on All US Orders!

FAQ

  • When will my order ship?
  • How do I know when my order has shipped?
  • Can I return my Dermatonics order?
  • How do I cancel my Dermatonics Order?
  • How will my order be shipped?
  • Are you able to ship to Canada?
  • How can I set up a wholesale account?
  • Orders placed before 10:00 A.M. Pacific Time will be shipped out same day. In most cases, all orders are shipped within 24 hours.

  • As soon as your order has been shipped from our warehouse, you will receive a confirmation email with a tracking ID.

  • We want you to be able to shop with confidence. If for any reason, you are not 100% satisfied with your order, please send us a message and we will be happy to assist you with an exchange or refund.

  • You can cancel your order by simply sending us a message. As soon as your order has been cancelled we will send you confirmation.

  • Orders placed with the standard shipping option will be sent with USPS 2-day shipping. Expedited shipping is also available and in most cases these orders are sent with FedEx Express.

  • Yes, we are able to ship orders to Canada using either USPS or FedEx.

  • We always welcome new wholesale accounts. To get started, please send an email to sales@dermatonicsusa.com.