- When will my order ship?
- How do I know when my order has shipped?
- Can I return my Dermatonics order?
- How do I cancel my Dermatonics Order?
- How will my order be shipped?
- Are you able to ship to Canada?
- How can I set up a wholesale account?
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Orders placed before 10:00 A.M. Pacific Time will be shipped out same day. In most cases, all orders are shipped within 24 hours.
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As soon as your order has been shipped from our warehouse, you will receive a confirmation email with a tracking ID.
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We want you to be able to shop with confidence. If for any reason, you are not 100% satisfied with your order, please send us a message and we will be happy to assist you with an exchange or refund.
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You can cancel your order by simply sending us a message. As soon as your order has been cancelled we will send you confirmation.
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Orders placed with the standard shipping option will be sent with USPS 2-day shipping. Expedited shipping is also available and in most cases these orders are sent with FedEx Express.
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Yes, we are able to ship orders to Canada using either USPS or FedEx.
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We always welcome new wholesale accounts. To get started, please send an email to sales@dermatonicsusa.com.