Have some questions?
Click on some of the most frequently asked questions below to see if we have your answer.
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When will my order ship?
Orders placed before 10:00 A.M. Pacific Time will be shipped out same day. In most cases, all orders are shipped within 24 hours.
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How do I know when my order has shipped?
As soon as your order has been shipped from our warehouse, you will receive a confirmation email with a tracking ID.
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Can I return my Dermatonics order?
We want you to be able to shop with confidence. If for any reason, you are not 100% satisfied with your order, please send us a message and we will be happy to assist you with an exchange or refund.
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How do I cancel my Dermatonics order?
You can cancel your order by simply sending us a message. As soon as your order has been cancelled we will send you confirmation.
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How will my order be shipped?
Orders placed with the standard shipping option will be sent with USPS 2-day shipping. Expedited shipping is also available and in most cases these orders are sent with FedEx Express.
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Are you able to ship to Canada?
Yes, we are able to ship orders to Canada using either USPS or FedEx.
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How do I set up a wholesale account?
We always welcome new wholesale accounts. To get started, please send an email to info@dermatonicsusa.com.
SEE WHAT PEOPLE ARE SAYING!
★ ★ ★ ★ ★
“Have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”
- Steve Jobs
★ ★ ★ ★ ★
“My mother always taught us that if people don’t agree with you, the important thing is to listen to them. But if you’ve listened to them carefully and you still think that you’re right, then you must have the courage of your convictions.”
- Jane Goodall
★ ★ ★ ★ ★
“Have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”
- Steve Jobs
★ ★ ★ ★ ★
“My mother always taught us that if people don’t agree with you, the important thing is to listen to them. But if you’ve listened to them carefully and you still think that you’re right, then you must have the courage of your convictions.”
- Jane Goodall
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